International Order Terms and Conditions
Thank you for your interest in Compu-TTY, Inc./Krown Manufacturing products. To ensure accurate product selection, shipping, and compliance with international regulations, all international orders must be processed directly through our Sales Team.
How to Place an International Order
International orders cannot be placed through our online store. To request a quotation, place an order, or obtain additional information, please contact our Sales Team at info@krownmfg.com.
Our team will provide pricing, shipping options, payment instructions, and any documentation required for your destination.
Payment
- All international orders must be paid in U.S. Dollars (USD).
- Customers are responsible for all currency conversion fees, wire transfer fees, bank charges, import duties, taxes, customs clearance fees, brokerage fees, and any other costs associated with the purchase and shipment of the products.
Import Requirements
The customer is solely responsible for ensuring that the products comply with all applicable laws, regulations, certifications, and import requirements of the destination country.
Compu-TTY, Inc./Krown Manufacturing is not responsible for customs delays, import restrictions, confiscation, refused shipments, or any additional fees imposed by customs authorities or government agencies.
Shipping & Delivery
Title to and risk of loss pass to the customer when the products are delivered to the shipping carrier.
Compu-TTY, Inc./Krown Manufacturing is not responsible for loss, damage, theft, delays, or additional costs that occur after the shipment has been transferred to the carrier.
Estimated shipping and delivery dates are provided as estimates only and are not guaranteed. We are not responsible for delays caused by transportation carriers, customs inspections, weather, labor disputes, government actions, supply chain disruptions, acts of nature, or other events beyond our reasonable control.
Warranty, Returns & Repairs
International warranty coverage, if applicable, is subject to the terms and conditions of Compu-TTY, Inc./Krown Manufacturing's Warranty Policy.
If a product must be returned for warranty evaluation, repair, replacement, exchange, return, or any other reason, the customer is solely responsible for all shipping charges, insurance, customs duties, taxes, brokerage fees, and all other expenses associated with shipping the product to and from Compu-TTY, Inc./Krown Manufacturing.
All returned products must be shipped freight prepaid and must have a valid Return Merchandise Authorization (RMA) number before being returned. Products received without an approved RMA may be refused.
Compu-TTY, Inc./Krown Manufacturing reserves the right to inspect all returned products before determining warranty eligibility, repair, replacement, credit, or refund.
Limitation of Liability
To the fullest extent permitted by applicable law, Compu-TTY, Inc./Krown Manufacturing shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of business, loss of data, business interruption, or any other damages arising from the purchase, shipment, installation, use, inability to use, or performance of its products.
Acceptance of Terms
By requesting a quotation, placing an order, or accepting shipment of products from Compu-TTY, Inc./Krown Manufacturing, the customer acknowledges that they have read, understood, and agree to these International Order Terms and Conditions.